ProStamp

Support

Need help with ProStamp?

Send a short description of the issue, your app version, device model, and what you were trying to do. We read every message.

Email support

support@prostamp.app

For privacy requests, email privacy@prostamp.app.

Quick help

Using ProStamp

Take a stamped photo

Open ProStamp and shoot: each photo carries the time, GPS coordinates, street address, weather, and your logo, plus a verification code. Choose what the stamp shows in Menu › Watermark Profiles, and the camera settings in Menu › Camera.

Organize work in Jobs

Tap the briefcase for My Jobs. Create a Job, pick a checklist template, file Before and After photos to each item, then mark it complete to build the Completion Report, an invoice, or a link for your client.

Get the client's confirmation

In a completed Job, the client can sign on your phone, or you can send a private link: review the exact summary and photo previews first, then share it. The client does not need ProStamp or an account.

Understand link status

Private links normally expire after seven days. Opened means the client viewed the review; Signed means ProStamp can import the response. A disabled, expired, or replaced link can no longer be used.

Back up your photos

Menu › Backup & Sync. ProStamp Cloud keeps your Jobs, their photos, and records with your ProStamp account (ProStamp Pro). Your cloud drive copies evidence photos and videos straight to your own Google Drive or OneDrive. iCloud keeps Profiles and logos in sync.

Verify a photo

Menu › Verification Center checks a ProStamp photo on your phone. Anyone can check a shared original at prostamp.app/verify; send originals (an Evidence Pack, ZIP, AirDrop, or email attachment), not screenshots.

Report a problem or suggest a feature

Menu › Settings › Feedback. Your reports and suggestions are listed there, with replies from ProStamp Support and their status.

Delete your account

Menu › your name › Delete Account, at the bottom of the Account page. It deletes your ProStamp account and its ProStamp Cloud archive; photos, Jobs, and invoices on your iPhone stay. Deleting the account does not cancel an App Store subscription: manage it in the iPhone's Settings › your name › Subscriptions.

Anyone with the complete private link may be able to review and respond. Share it only with the intended client. Client acknowledgment records a response; it does not verify identity, authorize payment, or create a notarized signature.